This acceptable use policy sets out the terms between you and us under which you may access our website and hosting services. This acceptable use policy applies to all users of, and visitors to, our website and users of our hosting services.
Your use of our site and hosting services means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our Terms of Use.
You must not allow a third party to access or use the Hosting Services.
This website and hosting services are operated by Knightcott Ltd trading as Knightcott IT Services (we or us). We are registered in England and Wales under company number 03391167 and we have our registered office at Waits Cottage, Knightcott Road, Banwell BS29 6HR.
The Shared Hosting Services comprise the provision of web space on our servers to enable you to upload pages and files for the purpose of publishing websites.
The Shared Hosting Services allow you ‘unlimited’ server space for normal routine “non-file-distribution” web usage. For websites that allow downloading of video, audio or other files we reserve the right to impose a bandwidth limit of fifty (50) gigabytes per calendar month.
Non-file-distribution usage will remain unaffected by any limit imposed on downloading of video, audio or other files.
In your use of the Shared Hosting Services (other than where you are using your own virtual private server), you may not:
use more than 10% of our platform's processing capacity. There are numerous activities that could cause such problems, including (but not limited to) CGI scripts and intensive FTP, PHP or HTTP operations
run stand-alone, unattended server-side processes or any daemons; including (but not limited to) IRCd
run any type of web spider or indexer
run any software that interfaces with an Internet Relay Chat network
run any bit torrent application, tracker, or client. You may link to legal torrent files off-site, but may not host or store them on our servers
participate in any file-sharing/peer-to-peer activities
run any gaming servers
run entries or other scheduled tasks other than by configuring them through our control panel
give away web space under a domain (including Resellers giving away free websites)
operate a proxy website or service
as a remote file host for other websites
operate self-hosted file sync or similar “cloud storage” based services including (but not limited to) OwnCloud, Pydio and Sparkleshare.
You must not use the Hosting Services as an offsite backup facility. Therefore, all files uploaded to our servers as part of your usage of the Hosting Services must be visible and accessible to the outside world (web-visible) unless they are needed to operate the website of which they form part; We reserve the right to delete files or directories that are not web-visible without giving notice to you.
All pages of website stored on our servers as part of the Hosting Services will be available to search engines unless you take action to prevent this. If you wish to optimise your web pages for search engines you agree to use coding and techniques which comply fully with the guidelines issued by Google, Bing, Yahoo and other large search engines.
MySQL Databases are limited to 1024 megabytes in size
You may use the Hosting Services only for lawful purposes. You may not use the Hosting Services:
in any way that breaches any applicable local, national or international law or regulation
in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
for the purpose of harming or attempting to harm minors in any way
to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below)
to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (also known as SPAM - see below)
to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware
You also agree:
Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our Terms of Use.
Not to access without authority, interfere with, damage or disrupt:
any part of our site;
any equipment or network on which our site is stored;
any software used in the provision of our site; or
any equipment or network or software owned or used by any third party.
These content standards apply to any and all material that you allow to be hosted through the Hosting Services and to any interactive services associated with it.
You must comply with the spirit of the following standards. The standards apply to each part of any Material as well as to its whole.
Material must:
be accurate (where they state facts)
be genuinely held (where they state opinions)
comply with applicable law in the UK and in any country from which they are posted
Material must not:
contain any material which is defamatory of any person
contain any material which is obscene, offensive, hateful or inflammatory
contain any material that is pornographic
promote violence
promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
infringe any copyright, database right or trade mark of any other person
be likely to deceive any person
be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
promote any illegal activity
be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety
be likely to harass, upset, embarrass, alarm or annoy any other person
be used to impersonate any person, or to misrepresent your identity or affiliation with any person
give the impression that they emanate from us, if this is not the case
advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse
We take a zero tolerance stance against the sending of unsolicited email, bulk emailing and spam. We may terminate the account of any user who send out spam with or without notice
Websites advertised as spam may not be hosted on our servers. This provision includes, but is not limited to, spam sent via fax, phone, postal mail, email, instant messaging or newsgroups. Any user account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
We reserve the right to require changes or disable as necessary any website, account, database or component that does not comply with our policy
We reserve the right to charge the holder of the account used to send any unsolicited email, a clean-up fee or any charges incurred for blacklist removal at our sole discretion
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site or hosting services. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of our terms of use upon which you are permitted to use our site or hosting services, and may result in our taking all or any of the following actions:
Immediate, temporary or permanent withdrawal of your right to use our site.
Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.